Popular searches

Show popular search terms to help your users find key articles

Incl. Tax One-off

Features

  • Freshdesk plans: Pro and Enterprise
  • Free installation
  • Responsive and Retina-ready
  • Customization service available
Popular searches example

About the extension

This Freshdesk extension presents a list of popular searches under the search box on the main page.

The Freshdesk support portal does not have the functionality of frequently searched articles. However, this extension lets you add a list of links to specific search terms. If the user clicks the link, the page with search results opens with a pre-populated search term.

You will be able to specify search terms directly in the template code.

Frequently Asked Questions

Is coding necessary?

Unfortunately, Freshdesk doesn't allow making changes without code. However, if you don't want to do it yourself, you can contact us.

Is it compatible with all Freshdesk and Freshservice themes?

It is compatible with Freshdesk themes only. If you don't use one of our themes, you will need to pay extra as it takes time to analyze your code and install the extension. For instance, we may need to change or transfer some blocks in the code. Our theme layouts take into consideration all the extension features and simplify the process.

What should I do after purchasing?

As soon as you make the payment, our developers contact you to get temporary access to your support portal. These data include login, password, and URL.


Testimonials

Let’s see what our customers say

https://www.facebook.com/BreezyThemesforFreshdesk/reviews

{[{quote.author}]}, {[{quote.company}]}

Extensions Bundle

Get 5 most popular extensions with a total price of $ 1,176 for $ 588. Compatible with Freshdesk  only.

Side Navigation

Table of Contents

Alerts

Prev Next Buttons

Status Widget

Contact us before purchasing
to replace extensions in the bundle for free

We use cookies to provide you with a better service and for promotional purposes. By continuing to use this site you consent to our use of cookies as described in our Privacy & Cookie Policy.
Thank you!

We’ll get back to you within 24 hours.

In the meantime, you may look at the examples of Freshdesk support portals we customized.

Get a Personalized Solution for Your Support Portal

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom support portal solution that solves your business problems.

What is your Support Portal URL, if you have one?

Where can we find your website? *

Do you have a mockup for a new design of the support portal?

What problems do you want to solve with the support portal?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this support portal project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?  

The higher the budget is, the more customized your support portal can be. Lower budgets allow you to get more standard changes.

Enter your corporate email to get your personalized solution and quote

Email *
Name Phone number (optional)
Please submit recaptcha